CARING, PERSONAL SERVICE, HONESTY, AND INTEGRITY
The Texas Operations & Professional Services ‘WHAT-CAN-WE-DO-FOR-YOU’ attitude toward customer service has proven successful as it projects a positive, professional image to your constituents while it strengthens our relationship as liaison between the Board and the customer.
CUSTOMER SERVICE COMMITMENT
RESPONSE TIME
Quick response time to your District’s needs is of great importance to each of us at Texas Operations & Professional Services. We realize the value of response time at critical moments - when water service is lost, or when the sewer is backed up and potential public health concerns are looming.
During major weather events, we chose to staff each of our water supply facilities and maintained water service without interruption, which included continuous generator operations and fuel deliveries, to all our residential consumers during this emergency event.
WATER EDUCATION
How Much Should I Water My Yard?
Keep your yard healthy and save water in two simple steps.
There are several reasons why you would want to be able to locate and read your water meter. First, you might be interested in just how much water you use in a day. By reading your meter at the beginning and the end of the day you can compare the two totals to tell how much water you and your family used. Second, so you can check for leaks. If you turn off all the taps in your house, look at your meter and it is still turning, chances are you have a leak somewhere. Here are some hints to help you find and read your water meter.
Do Your Part…
Collect rainwater for landscape use which is great for the plants and can save you water and money.
Install aerators to cut the amount of water used by each faucet in half.
Wash only full loads of laundry which can save an average household more than 3,400 gallons of water each year.